TBG warrants to the original purchaser that any part of the commodity purchased excluding documentation and |
similar items will be free of defects in workmanship and materials for the period of your warranty from the date |
of delivery. During the warranty period, TBG Inc. will, at its option: (1) provide replacement parts necessary to |
repair the product; (2) replace the product with a comparable product; or (3) refund the amount you paid for the |
product upon its return. Replacement parts or products will be new or serviceably used, comparable in function |
and performance to the original part or product, and warranted for the longer of thirty days for China or the |
remainder of the warranty period. Any additional purchases or upgrades will not extend this warranty. |
This product warranty covers normal use only. This product warranty does not cover damage caused during |
shipment and any damage caused by: actions that are beyond TBG Inc.¨s control, including without limitation, |
impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, lockout, epidemic, destruction of |
production facilities, riot, insurrection, or material unavailability; unauthorized modifications, attachments or |
peripherals; improper use, environment, installation or electrical supply; improper maintenance; any other |
misuse, abuse or mishandling. EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT, SHANGHAI |
TBG ELECTRIC Co.,Ltd.INC DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING |
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN |
THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER |
THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE |
LIMITED TO THE TERM OF THIS AGREEMENT.TBG, INC¨S. AND YOUR MAXIMUM LIABILITY TO THE OTHER IS |
LIMITED TO THE PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS INTEREST AS ALLOWED |
UNDER THE APPLICABLE LAW. NEITHER YOU NOR TBG INC. WILL BE LIABLE TO THE OTHER FOR PROPERTY |
DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, ^DOWN TIME ̄, PURCHASER¨S |
TIME, LOSS OF USE OF RELATED EQUIPMENT, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, |
INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY |
, CONTRACT, TORT (INCLUDING NEGLIGENCE), ABSOLUTE OR STRICT LIABILITY OR OTHERWISE, OTHER |
THAN THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER THE |
APPLICABLE LAW. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE |
OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW |
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF |
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT |
APPLY TO YOU. |
To Process your Return: |
Contact TBG at (86) 021-51098715 or email sales@te360.com. Please have your order number available. |
The staff will attempt to diagnose the problem over the phone. If the problem cannot be resolved over the |
phone, TBG will decide on the best course of action. |
TBG will not be responsible for consequential damage to items or components caused by either internal or |
external equipment, shorted connections or components that were not purchased from Shanghai TBG Electric |
Co., Ltd. . or that Shanghai TBG Electric Co., Ltd.did not install. |
TBG will not be responsible for damages to any components or loss of data inadvertently caused by products, |
under normal or abnormal use, purchased from TBG. The warranty does not cover damages or defects that |
may have been caused by: shipment, improper installation or maintenance, misuse, neglect or improper |
environment, repair, modification, adjustment or options or parts that were not installed by TBG. Employee, |
inadequate or excessive electrical power surges, or other power irregularities. TBG will not repair, replace, or |
refund any purchase if item serial numbers do not match, or if the product is not sold directly by TBG. |
Defective parts covered by warranty will be replaced with a similar or equivalent part at no cost to the |
customer. When replacing a part that is different from the original configuration, the customer must purchase |
the part at cost. |
International Orders: All duties and applicable taxes are not calculated or charged by TBG. The customer is |
solely responsible for any shipping costs, as well as duties and/or taxes that may be incurred from the |
international transit of any commodity for repair.30-day Money Back Guarantee |
In addition to the standard warranty, TBG offers a 30-day money back guarantee on every commodity. If you |
are not satisfied with your merchandise, you may return it within 30 days for a refund. The refund will only be |
issued for the amount of the sale and will not include shipping costs. All products will be subject to a 25% |
restocking fee. To return merchandise, you must obtain an RMA number. Please call TBG sales department and |
provide the invoice number, item description, and part number(s) of the merchandise you wish to return. |
Returned merchandise must be placed in original packaging, and include any product manuals and other |
accessories, as per original shipment by TBG. |
*Terms of warranty are subject to change without notice. |
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Industrial Garden, No. 58 Zhuwei Road, Zhuxing Town, Jinshan, Shanghai,200086,P.R. China Tel Number:86-21-51098715 86-21-65041159 Fax Number:86-21-51098716 | |
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