| TBG warrants to the original purchaser that any part of the commodity purchased excluding documentation and |
| similar items will be free of defects in workmanship and materials for the period of your warranty from the date |
| of delivery. During the warranty period, TBG Inc. will, at its option: (1) provide replacement parts necessary to |
| repair the product; (2) replace the product with a comparable product; or (3) refund the amount you paid for the |
| product upon its return. Replacement parts or products will be new or serviceably used, comparable in function |
| and performance to the original part or product, and warranted for the longer of thirty days for China or the |
| remainder of the warranty period. Any additional purchases or upgrades will not extend this warranty. |
| This product warranty covers normal use only. This product warranty does not cover damage caused during |
| shipment and any damage caused by: actions that are beyond TBG Inc.¨s control, including without limitation, |
| impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, lockout, epidemic, destruction of |
| production facilities, riot, insurrection, or material unavailability; unauthorized modifications, attachments or |
| peripherals; improper use, environment, installation or electrical supply; improper maintenance; any other |
| misuse, abuse or mishandling. EXCEPT FOR THE WARRANTIES EXPRESSED IN THIS AGREEMENT, SHANGHAI |
| TBG ELECTRIC Co.,Ltd.INC DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING |
| IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN |
| THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER |
| THE APPLICABLE LAW. THE TERM OF ANY IMPLIED WARRANTIES THAT CANNOT BE DISCLAIMED ARE |
| LIMITED TO THE TERM OF THIS AGREEMENT.TBG, INC¨S. AND YOUR MAXIMUM LIABILITY TO THE OTHER IS |
| LIMITED TO THE PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS INTEREST AS ALLOWED |
| UNDER THE APPLICABLE LAW. NEITHER YOU NOR TBG INC. WILL BE LIABLE TO THE OTHER FOR PROPERTY |
| DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, ＾DOWN TIME￣, PURCHASER¨S |
| TIME, LOSS OF USE OF RELATED EQUIPMENT, LOST PROFITS, LOST DATA OR OTHER CONSEQUENTIAL, |
| INCIDENTAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY |
| , CONTRACT, TORT (INCLUDING NEGLIGENCE), ABSOLUTE OR STRICT LIABILITY OR OTHERWISE, OTHER |
| THAN THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER THE |
| APPLICABLE LAW. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE |
| OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW |
| LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF |
| INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT |
| APPLY TO YOU. |
| To Process your Return: |
| Contact TBG at (86) 021-51098715 or email sales@te360.com. Please have your order number available. |
| The staff will attempt to diagnose the problem over the phone. If the problem cannot be resolved over the |
| phone, TBG will decide on the best course of action. |
| TBG will not be responsible for consequential damage to items or components caused by either internal or |
| external equipment, shorted connections or components that were not purchased from Shanghai TBG Electric |
| Co., Ltd. . or that Shanghai TBG Electric Co., Ltd.did not install. |
| TBG will not be responsible for damages to any components or loss of data inadvertently caused by products, |
| under normal or abnormal use, purchased from TBG. The warranty does not cover damages or defects that |
| may have been caused by: shipment, improper installation or maintenance, misuse, neglect or improper |
| environment, repair, modification, adjustment or options or parts that were not installed by TBG. Employee, |
| inadequate or excessive electrical power surges, or other power irregularities. TBG will not repair, replace, or |
| refund any purchase if item serial numbers do not match, or if the product is not sold directly by TBG. |
| Defective parts covered by warranty will be replaced with a similar or equivalent part at no cost to the |
| customer. When replacing a part that is different from the original configuration, the customer must purchase |
| the part at cost. |
| International Orders: All duties and applicable taxes are not calculated or charged by TBG. The customer is |
| solely responsible for any shipping costs, as well as duties and/or taxes that may be incurred from the |
| international transit of any commodity for repair.30-day Money Back Guarantee |
| In addition to the standard warranty, TBG offers a 30-day money back guarantee on every commodity. If you |
| are not satisfied with your merchandise, you may return it within 30 days for a refund. The refund will only be |
| issued for the amount of the sale and will not include shipping costs. All products will be subject to a 25% |
| restocking fee. To return merchandise, you must obtain an RMA number. Please call TBG sales department and |
| provide the invoice number, item description, and part number(s) of the merchandise you wish to return. |
| Returned merchandise must be placed in original packaging, and include any product manuals and other |
| accessories, as per original shipment by TBG. |
| *Terms of warranty are subject to change without notice. |
| |
| Industrial Garden, No. 58 Zhuwei Road, Zhuxing Town, Jinshan, Shanghai,200086,P.R. China Tel Number:86-21-51098715 86-21-65041159 Fax Number:86-21-51098716 | |
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